I had no cancer, but know people that did and one thing that came up often is that people tend to distance themselves from them. Not in a mean way, but dealing with special needs is tedious and that is often just a cause to not do certain things. Spending time together (no matter what you end up doing) gives a sense of normalcy and can really push someone to keep fighting. Cancer is a marathon with additional sprints (chemo) on top. Not being alone through all of this is a huge help

He’s not just being polite but he made the conscious decision that this store is the one he wants to support because they were willing to lose revenue in order to help the customer.

I think it points to the character on the left that looks a bit like a character from “Among us”. And they used the available icons to write a name close enough to that (Abong up)

But that’s just a guess…