• selkiesidhe@lemm.ee
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    24 days ago

    That’s my sister. Good fucking god. I don’t care about the supposed drama of your workplace. It is not interesting. You’d think that my tone would be enough to get thru her thick skull that I HATE TALKING ON THE PHONE but noooo…

  • yeehaw@lemmy.ca
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    24 days ago

    “did you leave the milk out of the fridge?”

    Usually such a simple yes/no answer in my experience.

  • i_stole_ur_taco@lemmy.ca
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    24 days ago

    At work this request means “I’m going to ramble for 45 minutes because I don’t understand it enough to form a question”.

    • CrispyCactus @lemm.ee
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      24 days ago

      This is exactly what my dad does. “It’s easier” means “I can’t be bothered to spend five minutes figuring out what the question I really want to ask is, and write it out in a ten word text. So instead I’ll ramble for fifteen minutes and hope you figure it out for me.”

      When people say “it’s easier” they mean for them, not you.

  • betterdeadthanreddit@lemmy.world
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    24 days ago

    “No.”

    Crisis averted, can get back to fixing things now. The only way you’re getting me on the phone is if there’s some audio component to the problem (alarm buzzers or tones they aren’t able to identify) that isn’t easy to explain in text. Other than that, there are usually just a handful of common issues and you can tell which path we’re going down after a sentence or two of their description.

  • Swedneck@discuss.tchncs.de
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    21 days ago

    y’all need to just bluntly tell the people around you to get to the point, with that in place phonecalls are absolutely the quickest way to figure things out

  • officermike@lemmy.world
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    24 days ago

    Easier if you send it to me in writing so I can properly digest it instead of having it immediately spill out of my ears.

    • Schal330@lemmy.world
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      24 days ago

      I’m with you on this. I prefer important conversations that require me to make a decision or remember something in writing. Just general conversation about what you got up to on weekend? Fine let’s talk it out.

      I understand so many more people prefer verbal communication because it’s easier for them to not have to type or put their thoughts into written words. I just wish more of them understood that it’s not the same for everyone and come to a compromise.

    • UnderpantsWeevil@lemmy.world
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      24 days ago

      Okay, but this is less of a question and more of me having 10,000 choices to make that I’m not actually allowed to decide.

      So can you just sit on the phone with me and tell me which buttons I can press without getting fired?

    • Tja@programming.dev
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      23 days ago

      You assume that you are talking to a competent person who has a real difficult problem, which is not the case in 95% of the time and they have some bullshit trivial thing that you already told them 5 times.

  • halvar@lemy.lol
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    24 days ago

    I disagree. It really is just way simpler and also in most cases it solves whatever problem you have much faster.

    • somedev@aussie.zone
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      24 days ago

      The trick is to not respond for an hour and hope their next message is “nvm, fixed it”

      • Zos_Kia@lemmynsfw.com
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        24 days ago

        No irony, this is a core skill when you’re in tech leadership. If you’re the people pleasing type, always replying immediately is a classic trap.

      • MrSmith@lemmy.world
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        24 days ago

        Unironically works. They start typing the email and rubber-ducky themselves half of the times.

  • SuDmit@lemmy.blahaj.zone
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    23 days ago

    The hell is this comment section? Is every lemmy user some kind of IT person? There is place for text, there is place for calls, and there is even place for actual presence, all depending on actual problem and yours and other person’s understanding of it and ability to articulate through different mediums.

  • NecroParagon@lemm.ee
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    24 days ago

    Some of my friends insist on calling. Apparently they’re used to doing VIDEO calls. Like guys, please, have some mercy.

    • bobs_monkey@lemm.ee
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      24 days ago

      VIDEO calls

      One of the bigger reasons I don’t want an iPhone. I’d much rather talk than text as it usually is quicker, but I hate video calls.

  • Shardikprime@lemmy.world
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    23 days ago

    Fuck no

    I need traceable communications

    Send me an email, I don’t want to discuss potentially non contract and policy approved things over a medium that won’t record it

    People, keep your communications traceable at all times

  • Pnut@lemm.ee
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    23 days ago

    It almost never is. Plus I probably have to write the info down anyways so just send me a text. If you have to call to explain it, I’ll call you.

  • Elvith Ma'for@feddit.org
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    24 days ago

    Me, sending a ticket to another team: “Man, I hope we can get this solved in the ticketing system”

    Me, getting a ticket from another team: instantly calls them