Is there a reason why? Less funding? Web devs don’t make the pages Firefox friendly? Since the user base is smaller, they just don’t care?

  • NoiseColor@startrek.website
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    5 months ago

    The number of people who act like that is negligible. We tested for that.

    We don’t see it as that we are sloppy but that Firefox is not a good browser. We came to that conclusion because no other browser acts like that.

    • ѕєχυαℓ ρσℓутσρє@lemmy.sdf.org
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      5 months ago

      Don’t you think that it may be because Firefox is pretty much the only browser using a different engine that Chromium? There are literally two major browser engines, and you’re developing for one them. Ofc everything else will act like Chromium, because they are Chromium for the most part.

      • NoiseColor@startrek.website
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        5 months ago

        That’s all really nice. But the fact is, we use what works. It’s a pragmatic decision. They’re are so few Firefox users and on the end issues are not very common.

        • Syn_Attck@lemmy.today
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          5 months ago

          The number of Edge users is only a few % more, do you skip that too? Just check Chrome and Safari and call it a day?

          As someone that uses only Firefox and knows others who do, this really surprises me. If a website is broken on Firefox then it’s shitty webdev work and I’ll find another store.

          • NoiseColor@startrek.website
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            5 months ago

            Everything works fine in edge. Only Firefox has issues.

            Users don’t care why that is. If their app doesn’t work they won’t use this niche browser that very few people use.

            • Syn_Attck@lemmy.today
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              5 months ago

              Funny, we get more complaints about DuckDuckGo browser than anything else, and that’s one of the few we don’t test on. I know this because I make it a point to have someone from CS tell me about consistent pain points users are having. I wonder how many complaints about Firefox not working your customer service team is getting daily and you just don’t hear about it because they’ve been told to tell users “just say Firefox isn’t a supported browser and to try installing Chrome.”

              You should ask someone in CS. Whichever agent bullshits the least (not the manager) - you might learn something.

              Almost 3/10 people accessing your sites are using Firefox. All those “images not loading right or whatever” are probably blatant to them, making them think “wow, what an absolute shit website.”

              3 out of 10.

    • Quintus@lemmy.ml
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      5 months ago

      We don’t see it as that we are sloppy but that Firefox is not a good browser. We came to that conclusion because no other browser acts like that.

      Your views seem to be very narrow despite being a developer.

            • Quintus@lemmy.ml
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              5 months ago

              That my view is narrow

              Yes. Your view is narrow. You do not care about the technical details and just label Firefox as “bad/broken” because you do not know how to work with it. That is a pretty narrow view. You do not care about the idealogical reasons that people bring up in here either.

              and that developers somehow can’t have narrow views.

              I am expecting a person that is talented enough to be a developer to not have narrow views.

              • NoiseColor@startrek.website
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                5 months ago

                That’s a strawman. It is not like that at all and I never said it was. I even specifically said that I know the reason it is like it is. I do know how to work with it. And no, I have an ideology, something I mentioned many times : I’m a pragmatist.

                Many developers have narrow views. Probably most have.