I respect Nilay’s ability to be firm and ask questions he knows are going to upset his interviewees without actually becoming confrontational.
Basically, Goodrazi got touchy when asked about his organization’s efforts to neutralize government-spearheaded free tax filing programs. He hit back that Patel’s question — the editor said that Intuit is “legendary for lobbying against free direct federal e-filing” and then straightforwardly asked how much of their budget is allocated towards lobbying efforts — was “fundamentally” based in the “wrong premise” and was “inaccurate,” before declaring that Intuit doesn’t “lobby against free.”
“No, we don’t lobby to keep our whole business model viable, why would we do that?”
They don’t lobby against free, they lobby against the government providing free. They’ll happily offer free service to rope people into their dark patterns.
Free™ with the purchase of a second item of equal or greater value. Free™ iPhone when you sign up for a 2 year contract… Unlimited™ data. Free™ tax prep.
Nothing is truly free and someone needs to buy these corporations a dictionary. Maybe a couple of government agencies could look at those dark patterns and offer some Free™ rides to a correctional facility for these marketing teams?
“If a service is free then you are the product.”
Begs? More like demands.
When you don’t have authority, demands are begging.
At first I read ‘Inuit’ and was confused.
Nobody hates free tax filing more than Eskimos
Times are tough without all that money from selling Easter Seal hides.
I’ll just leave this here: https://www.freetaxusa.com/
- Free federal returns
- All forms included
- $14.99 for state return (optional)
- Clean, easy-to-use interface
- Not an Intuit product
Just read their statements to investors filed with the SEC, it is amazing no fake journalist will amy basic commom sense diligence on these parasites.
These corpos get best treatment at every turn!
Sec accounting profitable.
IRS accounting, not profitable.
Criminal issues, dont admit! Pay a fine…
Being a legal person is nice…
Shiti Organic person… Not so much
Do pr people not know about the Barbara Streisand effect?! I was going to skip this decoder episode, except the title of the episode was “Intuit asked us to delete part of this episode”. That’s the only reason I listened, and then only just to the portion they wanted deleted. If it wasn’t for the pr genius at Intuit I wouldn’t have cared. Ffs guys.
Here’s the actual interview that was requested to be removed: