• five82@lemmy.world
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    14 days ago

    It was probably incompetence more than malice but T-Mobile customer service incorrectly told me multiple times that I was not allowed to pay off my phone balance early to unlock it. I’m on US Mobile now and I’ll never go back to postpaid.

    • barsoap@lemm.ee
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      14 days ago

      With Deutsche Telekom, never attribute to incompetence that which can be attributed to greed.