• madsen@lemmy.world
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    1 month ago

    Yeah, you’re right. Sorry. I’ve edited my comment to reflect that. I didn’t read OP’s image but rather the news post by Valve on Steam, but missed the part that said: “the updated SSA now provides that any disputes are to go forward in court instead of arbitration”.

    it’s certainly not GOOD for Steam users to not be able to complain without lawyering up.

    But doesn’t the change open up for litigation in small claims court? (Again, I’m in no way knowledgeable in US law, so I’m just asking.)

    • Viking_Hippie@lemmy.world
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      1 month ago

      But doesn’t the change open up for litigation in small claims court?

      More like mandates it. For those who live in the country to even have ACCESS to it. The vast majority of Steam users don’t (while the US has more users than any other single country, it’s still only ~14m out of 120m) and would also need a lawyer licensed to practice in both countries afaik.

      So nah, I don’t suspect that this change will benefit the users in general, rather the opposite…